All customers have a statutory right to cancel their order at any time, up to 14 working days after receipt of goods.

UK Returns

To return your goods please complete the Returns Form enclosed in your delivery and return the goods to our address as stated on the form. You are liable to pay for the return of your unwanted goods and should request Proof of Postage from your Post office. Please note it can take up to 10 days for your account to be credited.

International Returns

You can return items to us within 14 days for refund or exchange at your own expense and using your chosen carrier, obtaining proof of postage. To do so, please complete the returns form on your delivery note and send back to the address stated on the form.


If you require an Exchange please complete the Exchange Form enclosed in your delivery and advise which product(s) you are sending back within 28 days. Items must be sent back to us in their original condition and when we have received this we will dispatch your new item to you.